Business Communication

Sharing of ideas and attitudes on official o organization Level.

Types of Business Letter

letters of recognition
– Employees plan to leave this job
Memorandum letter
– handwritten note
Follow-up Letters
– Sales department thanking customer for order
Letters of recommendation
– Employees ask join applicants for letters of recommendation before they hire them.
Acknowledgement Letter
– Sample Receipts
Cover Letters/Application Letter
– describe what or enclosed why it is sent and what the receipt should do.

6 Reasons why effective communication should be focus in your business

1. Builds and maintains relationships
2. Facilities Innovation
3. Builds an Effective team
4. Managing Employees
5. Contributes to growth of the company
6. Ensures Transparency

Types of Business Reports
1. Analytical
2. Informational
3. Research

1. Order Letter
2. Adjustment Letter
3. Order Letter
4. Complaint Letter

Effective Business Communication
* Face to Face
* E-mail
* Telephone
* Listening